Hi — we reply within 24 hours.
Mon–Sat, India Standard Time. Pick whichever channel suits you. Same desk, same response time.
One inbox, four common paths.
Tell us your context up front and the right desk picks it up in the first reply.
Need a quote, MOQ or sample?
Skip the back-and-forth. The Bulk Order page has a structured checklist + a pre-filled email so we can quote in the first reply.
Go to Bulk Order →Shopping one or a few pieces?
We work primarily with wholesale buyers, but our retail label India Living ships internationally — pieces, not pallets.
Shop India Living on Etsy →Editorial feature, collab or interview?
For press kits, founder interviews, or design collaborations, email the export desk directly and we’ll route to the right person.
Email st@sheeltexindia.com →Designer, agent, or want to join the floor?
We hire weavers, dyers and designers continuously. For independent agents in your market, send a brief with territory and product focus.
Email st@sheeltexindia.com →Three addresses, one team.
Buyers welcome to visit any of them, Mon–Sat. We arrange Delhi-IGI pickup and accommodation for in-person buyer visits.
Panipat
Haryana, India — the workshop floor. 120+ in-house artisans · 5-stage QC · all production happens here.
Delhi
The export desk — quotations, documentation, shipment coordination, buyer relations. First point of contact for international orders.
Noida
The browsable archive — full product range on display in styled vignettes. The shortest path from “I’m interested” to “I want this one”.
Full street addresses shared on confirmed visit — email st@sheeltexindia.com with your travel dates.
Three things that get you the fastest reply.
Your company & country, your product interest, and your target volume / timeline. Even just those three lines mean we can quote — or point you in the right direction — in the first reply.
