Last updated: 10 November 2026
This notice explains how Sheeltex India handles information submitted through this website and related trade enquiries. For privacy questions, contact [email protected].
Information you share with us
Our enquiry form asks for your name, email address, company or title, and requirements. A telephone number is optional. You may also provide your destination country, quantities, artwork or other details needed to discuss a catalogue, sample, quotation or custom project.
When you arrive from a catalogue or product button, the form can include the category, subcategory, product name, reference code and page link. This helps us identify what you are interested in. You can review the message before sending it. Please do not include payment-card details, passwords or other sensitive information in an enquiry.
How enquiry information is used
We use your enquiry to respond, send the requested catalogue or product information, prepare a quotation, and discuss samples or development. If the conversation leads to an order, further details may be needed for invoicing, payment and shipment. A catalogue request does not itself sign you up to a newsletter.
Website and email services
The website runs on Hostinger with Cloudflare providing website delivery and security services. Website enquiry messages are sent through Google Workspace to our business inbox. These services process information needed to operate the website and deliver messages. Email delivery logs and backups may also contain enquiry information.
Hosting and security services may process technical information such as IP addresses, requested pages, browser details and error records. Service providers may process information in countries other than your own, according to their service terms and privacy notices.
Cookies and external links
WordPress and installed website features may use cookies or similar browser storage for sessions, preferences and functionality. You can manage cookies through your browser settings; restricting them may affect some features.
If you choose WhatsApp, your interaction continues through WhatsApp and is subject to its privacy practices. Links to other websites, including India Living, take you to separate services. Review their privacy notices before sharing information there.
Keeping enquiry records
Enquiry correspondence can remain in our business mailbox, delivery records and backups. Retention depends on the enquiry, any continuing business relationship, and applicable record-keeping or dispute requirements. The website does not currently apply automatic deletion after a fixed period.
To ask about a particular record or request deletion, email us with enough information to identify the enquiry. Some records may need to be retained for an ongoing order or applicable legal obligations; backup copies may remain until the relevant backup is replaced or removed.
Your questions and requests
You can contact us to request access to, correction of, or deletion of information you have provided, or to raise a concern about its use. We may need to verify your identity before providing records or making changes. Requests are handled according to the rights and obligations that apply to the circumstances.
Email [email protected] with the subject “Privacy request”, or chat on WhatsApp. You may also contact the relevant data-protection authority where applicable.
Updates to this notice
Changes will be published on this page with an updated date. Please check this notice when submitting a new enquiry.