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Buying questions

Answers for your first order.

Catalogue requests, samples and the details that help turn a reference into a clear buying brief.

How do I request the latest catalogues?

Use Request Latest Catalogues on the collection or product you are exploring. The form carries that page’s category and, where applicable, the product name and code. Add your business details and interests before sending.

Who is the trade collection for?

The collection is presented for retailers, brands and interior projects. For personal home purchases, follow the India Living link in the footer.

Is there a single minimum order for every product?

No single minimum is published across the range. Share estimated quantities by design, size and colour; minimums are confirmed for the selected construction and any custom development.

Can I review a sample before placing an order?

Request the references and sizes you want to assess. Sample availability, charges, dispatch timing and shipping are confirmed before you proceed. Compare the sample against a written specification.

Can you work from my own design brief?

Send original or licensed artwork, dimensions, materials, colour references and target quantities. The team reviews feasibility and sampling requirements. A reference image communicates direction; it does not grant permission to reproduce another designer’s work.

What should I include for a useful quotation?

Include product codes or links, dimensions, quantities per design and size, destination country, required timing, and packing or labelling needs. State the shipping basis you want quoted and ask which charges are excluded.

Where do I find care or performance information?

Request instructions and any required test information for the specific design. Fibre names and photographs do not establish washability, outdoor suitability, slip resistance or certification.

Can I arrange a sourcing visit?

Contact [email protected] to agree a meeting and confirm the correct location before arranging travel.

Ready to discuss a specific design?

Open its product page and use the enquiry button to include the reference automatically.

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